Laharts Volkswagen has an immediate opening for a full-time experienced Receptionist. This position is ideally suited to an energetic and highly motivated professional who thrives in a busy environment. The primary role of the Receptionist/ Showroom Host is to ensure that all customer contact is dealt with in a prompt and professional manner ensuring high levels of customer satisfaction in accordance with Dealership standards. This role is a full-time based role based in Kilkenny.The Role:
Answer all incoming calls in a professional and prompt manner
Welcome customers and visitors to the showroom with warmth, in a prompt, efficient and professional manner
Encourage rapport building with customers who are visiting the showroom
Provide administrative support to the Sales & Aftersales teams
Ensure the reception and customer waiting areas are kept clean, tidy and presentable at all times
The Candidate:
Self-motivated professional with excellent customer service skills
Demonstrate strong interpersonal, written and oral communication skills
Be personable, outgoing and well presented with a can do attitude
Polite and clear telephone manner
Ability to work under pressure in a fast paced environment
Excellent team player
Minimum of two years’ reception experience
Excel at understanding, anticipating and exceeding customers’ expectations
